✨ Pickup Description – What to Expect

Thank you for choosing to pick up your order at Mineta San Jose Intl airport cargo! Here’s everything you need to know to make your pickup smooth and stress-free:

🕐 Pickup Timing:

•    Pickups generally occur between 1:00 PM and 8:00 PM, but exact times may vary based on available flights.
•    We will send you your flight day/time/details with at least 48 hours’ notice.
•        Please check your flight time before leaving to confirm your flight is arriving on time.
•        Your order can be safely stored at the cargo building for up to two hours after flight arrival.

⚠️ Important Notes:

•        You will be picking up at a cargo site, not the main airport terminal.
•        A valid US ID is required — cargo staff will check it before releasing your order.
•        Some partial thawing of the product may occur during transport. This is perfectly normal and safe to refreeze at home.

🚗 What to Expect When You Arrive:

•        Follow the signs to the Cargo entrance.
•        Park in the designated cargo area and head inside to the service counter.
•        Provide your name and show your photo ID.
•        Staff will bring your order right out to you.