AUS - BERGSTROM INTL AIRPORT CARGO

✨ Pickup Description – What to Expect

Thank you for choosing to pick up your order at Bergstrom Intl airport cargo! Here’s everything you need to know to make your pickup smooth and stress-free:

🕐 Pickup Timing:

• Pickups generally occur between 1:00 PM and 8:00 PM, but exact times may vary based on available flights.
• We will send you your flight day/time/details with at least 48 hours’ notice.
• Please check your flight time before leaving to confirm your flight is arriving on time.
• Your order can be safely stored at the cargo building for up to two hours after flight arrival.

⚠️ Important Notes:

• You will be picking up at a cargo site, not the main airport terminal.
• A valid US ID is required — cargo staff will check it before releasing your order.
• Some partial thawing of the product may occur during transport. This is perfectly normal and safe to refreeze at home.

🚗 What to Expect When You Arrive:

• Follow the signs to the Cargo entrance.
• Park in the designated cargo area and head inside to the service counter.
• Provide your name and show your photo ID.
• Staff will bring your order right out to you.